Issue ID | 1600813 |
Internal NHTSA # | 11255416 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | PATHFINDER |
Model Year | 2015 |
File date | 08/05/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I had my transmission flushed at approx. 52k miles on 2/23/2019. In april 2019, the transmission begin having issues. Rpms would ride high; however, transmission would not up-shift. Occurred despite accelerator pressed to the floor. When releasing the accelerator and pressing again, the transmission would jerk and begin to up-shift. Issue is intermittent. Can occur when taking off after stopping at an intersection, and suddenly when smoothly accelerating upon entering freeways. Having safety concerns, i took the vehicle to nissan and explained the issue as noted above on 5/8/2019. Despite telling josh kern the issue was the transmission, i later discovered he recorded the issue as "... The throttle wasn't responsive." he called saying the car was driven 60 miles and the issue was resolved by performing a "idle relearn" and "self learn" software update. Because of this, the vehicle now idled very high. After driving it a few days, the issue occurred again. Reviewing the service doc, i realized the vehicle was only driven 1 mile and not the 60 miles. It also had notes from the technician that "issue could not be duplicated." i returned to nissan to speak to the service manager, but he was not available. While there, i requested all hard-copies of work performed. On one page was written notes about erasing codes, mention of the trans., engine & iacv-aac, ecm on faded print-out of codes. Made other attempts to contact manager with no success. In aug. 2019, the dealership gm put me in contact w steve zani (asst. Serv. Mgr.) he was very helpful, but was unable to duplicate issue. High idle from update seems to be masking issue frequency. Called niss con affairs-case36982668. Renee' was no help. Refused to update case or call dealership. Had my name wrong, elusive and short on phone. Worried issue not given proper credence; despite defect and safety concerns. |
Vehicle Mileage at Failure | 1 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | STONE MOUNTAIN, GA |
VIN pattern | 5N1AR2MN0FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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