Issue ID | 1572229 |
Internal NHTSA # | 11219493 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | ROGUE |
Model Year | 2013 |
File date | 31/05/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | After driving about an hour and a half in 90 degrees with air conditioner on, the rpms jolted upwards while my car began to decelerate. It felt like it popped out of gear and i was careening down the highway in neutral. I was able to get it to the side of the rode and let it set for a couple of hours. I then had to take back roads and drive under 50 mph with out air conditioner, but made it home. I brought it in to maplewood klein nissan dealer and device. They did a diagnostic test and said there was an intermittent transmission problem. I needed a new transmission, at $4200, and the car only has 139000 miles. They told me to contact nissan consumer affairs and file a complaint. They service department said this appears to be a common problem and nissan company has been helping with repairs, anywhere between 30-70%. However, after several phone calls and emails, i was informed by the consumer affairs department they do not help customers with this issue if past the 60000 miles or 5 years. I asked how the other customers where able to get help, despite being past the warranty, and i was told nissan was in no position to help me. I said it was dangerous t drive and the cvt should not be going out this soon. I also stressed that research shows many customers are experiencing the same issue and something is wrong with the transmission they put in the cars. I was told no help would be given, thank you for calling. |
Vehicle Mileage at Failure | 139000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HUDSON, WI |
VIN pattern | JN8AS5MV6DWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |