Issue ID | 1667312 |
Internal NHTSA # | 11329031 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | ROGUE |
Model Year | 2017 |
File date | 30/09/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | My 2017 nissan rogue is still under factory warrant and i purchased an extended warranty. On 9/30/2019 my nissan rogue was missing and stalling so i took it to my mechanic (alpine automotive inc., 5495 w. Mississippi ave. Lakewood, co 80226. A diagnostic was run on this vehicle producing code p1715 input speed sensor primary speed po776 oil press solenoid b. Found service bulletin ntb16-11ol that indicated the vehicle needs a valve body and reprogram. Unfortunately this mechanic deleted the codes and this has hindered getting my transmission fixed under warranty because nissan will not work on my vehicle until they get a code from their diagnostics. This is putting me in harms way because i operating this vehicle which is defective, stalls at stop lights and will not accelerate unless i floor board the accelerator. I have called nissan headquarters and they will not return my phone calls, even though i have opened up a case with them. As this vehicle deteriorates, i am going to be in danger driving this vehicle. Can you please intervene and help. My complaint is not against alpine auto, but nissan headquarters as they will not allow the repairs to the transmission because they cannot see the codes when they do a diagnostic. There is documentation that these codes indicate a repair is needed and nissan is allowing me to drive a defective vehicle and putting me in harms way. I am attaching the invoice from alpine automotive inc. Which clearly indicates the codes found. My vehicle is in my garage. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DENVER, CO |
VIN pattern | KNMAT2MV5HPXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |