Issue ID | 1481633 |
Internal NHTSA # | 11111659 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | ROGUE |
Model Year | 2018 |
File date | 10/07/18 |
Component | ELECTRICAL SYSTEM: SOFTWARE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 nissan rogue. While driving 40 mph, the brakes engaged without warning or manual pressure. The anti-lock brakes engaged and the vehicle accelerated forward four times. In addition, an unknown orange warning indicator illuminated and the doors locked without warning. The vehicle was turned off and restarted. The contact sustained back pains and whiplash, which required medical attention. The vehicle was taken to a local dealer (south shore nissan, 200 sunrise hwy, amityville, ny 11701, 516-366-3503) where it was diagnosed that a software update was needed. The vehicle was repaired. The contact declined to take possession of the vehicle because there was no guarantee that the vehicle was safe to drive. The manufacturer was notified and opened case number: [xxx], but no further assistance was provided. The failure mileage was 2,500. *tt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt |
Vehicle Mileage at Failure | 2500 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MASSAPEQUA PARK, NY |
VIN pattern | 5N1AT2MV5JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | SOUTH SHORE NISSAN |
Dealer's telephone number | 516-366-2503 |
Dealer's city | AMITYVILLE |
Dealer's state code | NY |
Dealer's ZIP code | 11701 |