Issue ID | 1719143 |
Internal NHTSA # | 11389225 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | ROGUE |
Model Year | 2020 |
File date | 18/01/21 |
Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGE |
Product type code | VEHICLE |
Description of the problem | Several ocasions my 2020 nissan rogue will unexpectedly break while driving. I took the vehicle to my local dealer for service. They told me they hooked it up to a diagnostic computer and no issues were found. I left in the car with no repair done. Over the next two weeks the vehicle had several unexpected breaking occurrences. I contacted the dealer and spoke to the service manager. He told me he needed the vehicle for two days and when could i bring it in. We agreed on a date and the vehicle was dropped off. During the time between contact and the appoitment i found nissan technical bulletin tsb ntb18-041c which is a tsb about false activation of the aeb system. I brought this to the service manager attention and he said he would look into it. I dropped the vehicle off and he had his master technician look at the vehicle. I was told that they drove the vehicle and found no issues. The diagnostic computer showed no error codes. When i asked about the tsb i was told that it did not apply to my vehicle. I was told to keep a log of when and where the false activation events happened and there was nothing else they could do. I have attached the tsb to this complaint. With no resolution to this safety issue from the dealer and nowhere else to turn for help i am now very hesitant to drive this vehicle due to the fact that the vehicle may stop at any time and could cause a crash. |
Vehicle Mileage at Failure | 11826 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOSCHTON, GA |
VIN pattern | 5N1AT2MT8LCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |