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1997 Oldsmobile SILHOUETTE Exterior Lighting Headlights Problems, Complaints and Defects

Issue ID	346008
Internal NHTSA #	759021
Manufacurer	General Motors LLC
Brand	OLDSMOBILE
Model	SILHOUETTE
Model Year	1997
File date	06/03/02
Component	EXTERIOR LIGHTING:HEADLIGHTS
Product type code	VEHICLE
Description of the problem	The headlight assembly is supposed to be a "sealed" unit so as to protect the headlight bulb. On my olds van both the left & the right protective covers fell off in about 40 hrs of each other. At first i didn't think of it as a safety problem, and just went ahead and tried to order just the headlight covers. In calling around to several auto parts stores i found that this is a vey common defect in the gm mini-vans. In fact the parts person that i called at carl thompson chevrolet in fort gratiot ,mi, told me that the same thing happened to his "98 venture van. He also told me that i could not just order the protective cover for my headlights, i must orfer the entire headlight assembly at $91. 00 each plus tx and installation. I doubt i could install the light assembly so, i'm looking at $100 or $150 or more to install them for a total of at least $300 to $400. I called the 800 number at oldsmobile and filed a complaint. They called me back in 15 min or so and told me there's nothing they could do for me, and that if i didn't like the $91. Ea for the headlights that perhaps i should look in junk yards for headlights. Well, they are missing the picture here, as i feel this is a serious safety defect. I hate to think what would have happened if i weere traveling at 70 miles per hour on a highway late at night when the "sealed covers" fell off leaving my bulbs exposed to all the road hazards. Had i lost my lights at a high speed there could have been a serious accident, perhaps injuries and death at that speed. I'm sure gm is not interested in correcting the defect as the headlight assembly at $91. Per light is a very profitable sale. The glue that was used to "permanently seal" these headlights is "defective" and a mfg recall should be issued to insure the safety of those who own the vans and the general public who ride the highways exposed to this potentially deadly defect. I hope gm doesn't wait untill someone dies before the take action on this issue. Thank you.
Vehicle Mileage at Failure
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	PORT HURON, MI
VIN pattern	1GHDX03E3VDXXXXXX
Was vehicle invloved in a crash?
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	01/02/98
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders
Drive train type	FWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GNDT13S242404415 WWWZZZ9NZ3Y040907 NKJ570STHLKH01246 WF0SXXGBWS9M64603 LGWDBF194PJ614282 RFBLT37UXEB960195 KNDMB233696313738 SALEA7BY1P2228966 JN1HGAB13U0100060 JN1HGAB13U0100059 JN1HGAB13U0100058 JN1HGAB13U0100057

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1997 Oldsmobile SILHOUETTE Exterior Lighting Headlights Problems, Complaints and Defects, Recalls and Failures

1997 Oldsmobile SILHOUETTE Exterior Lighting Headlights Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?