Issue ID | 434898 |
Internal NHTSA # | 10036680 |
Manufacurer | General Motors LLC |
Brand | OLDSMOBILE |
Model | SILHOUETTE |
Model Year | 2001 |
File date | 25/08/03 |
Component | EQUIPMENT:AIR CONDITIONER |
Product type code | VEHICLE |
Description of the problem | Air conditioning is inoperative. We have had several problems with our a/c. The first complaint was a loud noise during operation. Dealership was unable to duplicate the problem. Our second trip to the dealership was regarding a foul odor from the a/c. Both of these issues hae technical service bulletins. The most recent trip to the dealership was on7/1/2003. The dealership fixed the foul odor smell, but on 8/25/2003 our a/c stopped functioning. On 3/25/2003 the vehicle had 22,000 miles. On 7/1/2003 the vehicle had 58,400 miles. As of 8/25/3003 our vehicle has 62,300 miles. Our vehicle came with the 60,000 warranty. I called the dealership yesterday to request a service visit and asked if the inoperative a/c was going to be covered under warranty and of course i received the "you are out of your warranty period" statement. There are currently two technical service bulletins indicating a problem with the inoperative a/c's for this vehicle. I contacted oldsmobile customer service to assist with having the a/c fixed under warranty. Palmen oldsmobile already denied warranty service regardless of technical bulletins and history of problems. Palmen oldsmobile will not fix under a goodwill warranty. I believe the a/c system on a new vehicle should last more than 2. 5 years. *ak |
Vehicle Mileage at Failure | 61800 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PLEASANT PRAIRIE, WI |
VIN pattern | 1GHDX23E01DXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/02/01 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | PALMEN OLDSMOBILE |
Dealer's telephone number | 262-697-3100 |
Dealer's city | KENOSHA |
Dealer's state code | WI |
Dealer's ZIP code | 53142 |