Issue ID | 284769 |
Internal NHTSA # | 741091 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | PLYMOUTH |
Model | NEON |
Model Year | 1998 |
File date | 01/08/00 |
Component | ENGINE AND ENGINE COOLING:ENGINE |
Product type code | VEHICLE |
Description of the problem | Last summer the head gasket on our car failed just before the warranty was out. We were advised at that time that this was a known problem to chrysler and that they would be installing a redesigned gasket. "shouldn't ever have this problem again." in december 2000 i was on the freeway when the car over-heated. The head gasket had once again blown on the vehicle. The dealership refused to admit there was a problem and "generously" offered to split the bill with us 50/50. We paid a $1,200 bill to have it fixed six months after the first incident. Here it is 8 weeks later and we have blown the head gasket for a third time. I'm meeting with them tomorrow at the dealership and i'm sure i'll have to fight with them again. Given from the information i've found on the internet this is a known problem with them. I feel that in addition to fixing my car at no charge this time they need to refund my payment from december. How do we proceed with this? |
Vehicle Mileage at Failure | |
Number of Occurences | 3 |
Source of the issue | NHTSA WEB SITE |
City and State | MCKINNEY, TX |
VIN pattern | 1P3ES47C6WDXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/02/98 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |