Issue ID | 1093302 |
Internal NHTSA # | 10617572 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2013 |
File date | 30/07/14 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge ram 1500. The contact scheduled an appointment to have the vehicle repaired according to nhtsa campaign number: 13v287000 (electronic stability control). When the contact arrived at the dealer, he was informed that he did not have an appointment. The dealer stated that a loaner vehicle would not be provided if the vehicle was serviced. The contact stated that the sales contract stated otherwise. The vehicle was not repaired. The vin was unavailable. The failure mileage was 19,185. |
Vehicle Mileage at Failure | 19185 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SOUTH OZONE PARK, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | WEST BERRY JEEP CHRYSLER |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | NY |
Dealer's ZIP code |