Issue ID | 1058718 |
Internal NHTSA # | 10583342 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2013 |
File date | 17/04/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The vehicle will shutdown without notice, the engine will shut off and will not restart. The electronic dash will go black which shows what gear the vehicle is in. So shifting to neutral to restart the vehicle can be difficult since no indication is given of what gear. All power to the steering and brakes are no longer available. The vehicles computer does some sort of reset after several seconds but any attempts to restart the vehicle fail till the reset is complete. Taken to the dealer several times and also notified chrysler which there attempted resolutions were only guess and does not resolve the shutdowns. Chrysler and service tech's have stated they have not heard of the issue yet another customer in for service same time as myself with a jeep complained of the same issue that i had seen with my ram. It appears this is bigger issue than just a single vehicle. This link shows what occurs when the vehicle shutdown occurs https://www. Youtube. Com/watch? V=iyh9vqehyiq |
Vehicle Mileage at Failure | 5200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | KANSAS CITY, MO |
VIN pattern | 1C6RR7FT0DSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |