Issue ID | 1281422 |
Internal NHTSA # | 10863475 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2013 |
File date | 19/04/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Vehicle has severe vibration that started at approximately 22,000 miles. Vibration has gotten so bad that at speeds in excess of 65 mph if you hit a bump in the road the vehicle will switch lanes on it's on and you must slam on the brakes to regain control. I took vehicle to dealership and was told that the drive shaft was warped and not covered under warranty as it appears something had impacted it. I took the vehicle to another shop where they inspected the drive shaft and stated it may be warped but it has not had an impact of any type. I tried to resolve this issue with chrysler motor company and they stated that my vehicle is no longer under warranty when i have only had i purchased it new 30 months ago and it only had 25,600 miles on it when i took it in under my 36 month, 36,000 mile warranty. They are more than happy to fix it for a huge fee, but not under warranty. I am to the point to where i am going to trade the vehicle in, do to the safety concerns and i will never purchase another chrysler product, nor endorse the purchase of one. Customer service and satisfaction is not their goal and they could care less if their product was to kill or seriously injure someone. |
Vehicle Mileage at Failure | 25600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BLOOMFIELD, MO |
VIN pattern | 1C6RR6FT2DSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |