Issue ID | 1205527 |
Internal NHTSA # | 10745393 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2013 |
File date | 19/06/15 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Had to start braking quickly and the shaking what the dealer now tells me is from warped rotors created a very unsafe feeling and has to affect the braking performance. I believe that no vehicle with now 27000 miles on it should have warped rotors. Seems pretty obvious they are either defective or the cheapest quality rotor they could purchase. This vehicle iis designed for towing, and hauling a variety of iitems. Also around the same time i started noticing at times a clunking noise from the front end. The dealer informed me that it was a strut bearing gone bad. They did replace that part under warranty. Once again this made the vehicle steering feel unsafe. I have contacted ram directly and so far they have offered zero assistance in dealing with the brake rotor iissue. Once again it appears that ram obviously is not concerned with the consumers safety. Whether it is defective or cheaply made parts, they should be more concerned and responsive to customer complaints. I am not willing to pay to replace rotors and pafs with only 27000 miles on iit. How many other ram trucks are out there with the same issue that they are not addressing. Braking and steering are 2 top components of the vehicles safety and they should not be able to skirt the issues and put peoples lives at risk. |
Vehicle Mileage at Failure | 26000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FREEVILLE, NY |
VIN pattern | 1C6RR7GT7DSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |