Issue ID | 1164718 |
Internal NHTSA # | 10692983 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 23/01/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On 12/13/2014, i purchased a new, 2014 dodge ram 1500 in san antonio, texas. On 01/23/2015, after accumulating 1000 miles on the odometer, i triggered the key fob to unlock the vehicle only to have the entire electrical system fail. I could not start the vehicle no matter what i tried. I notified dodge and had the vehicle towed to the dealership on 01/24/2015. After several visits to the dealership and numerous telephone calls, i could not receive any definitive answer as to what was being diagnosed or done to fix the problem. Eventually, i had to open a case file through dodge customer service. They too, were met with the same uncertainty and could not provide any additional information. After 40 days in maintenance and a great deal of acquired stress, the vehicle was finally returned in working order. The cause ? A faulty, total integrated power module (tipm). Upon further investigation of this unit i have come to find that (1) chrysler is aware of this issue, (2) there is a national backorder for tipm? S stretching months, and (3) legal action is pending. Due to the circumstances that i had to endure, i no longer want this truck, nor do i trust its integrity. Although the system failed at my home, it could have very well happened on the road and caused ? Who knows what?. I am done with this vehicle. |
Vehicle Mileage at Failure | 1006 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SAN ANTONIO, TX |
VIN pattern | 1C6RR6FG7ESXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |