Issue ID | 1382995 |
Internal NHTSA # | 10993662 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 03/06/17 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 1500. While driving 30 mph, the power steering failed and the power steering warning indicator illuminated. Prior to the failure, the steering ability was stiff and very hesitant. The vehicle was taken to the dealer (friendly dodge chrysler jeep located at 2499 state route 14a, penn yan, ny 14527) where it was diagnosed that the steering gear, electronic stability control, and rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and agreed to cover the cost due to good nature with a $200 deductible. Case number: 31759119 was provided. The failure mileage was approximately 39,590. Updated 07/18/17*lj updated 09/20/2017*js |
Vehicle Mileage at Failure | 39590 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | COHOCTON, NY |
VIN pattern | 3C6RR7KTXEGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/12/16 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | FRIENDLY DODGE CHRYSLER JEEP |
Dealer's telephone number | |
Dealer's city | PENN YAN |
Dealer's state code | NY |
Dealer's ZIP code | 14527 |