Issue ID | 1566520 |
Internal NHTSA # | 11209243 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 10/05/19 |
Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANI |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 1500. While driving 35 mph, the contact heard a loud knocking sound underneath the vehicle. The contact coasted the vehicle to the side of the road, inspected the vehicle, but did not find a failure. The vehicle was taken to an independent mechanic where it was diagnosed that the bolts to the manifold were detached on both sides and needed to be replaced. The vehicle was later taken to 1-10 chrysler dodge jeep ram (located at 79200 verner rd, indio, ca 92203, (760) 345-1000). The dealer informed the contact that the vehicle was not under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. No further assistance was offered and the contact was referred to nhtsa. The approximate failure mileage was 119,833. *bf consumer stated i had computer components (recalled) replaced due to the shifter coming out of gear. I feel that caused transmission damage which i had notified 1-10 chrysler dodge about. Nothing has been done about the transmission at this time. I had the manifold and the bots replaced.*jb |
Vehicle Mileage at Failure | 119833 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | LA QUINTA, CA |
VIN pattern | 1C6RR6GT9ESXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/10/14 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | PALM SPRINGS NISSAN |
Dealer's telephone number | |
Dealer's city | CATHEDRAL CITY |
Dealer's state code | CA |
Dealer's ZIP code | 92234 |