Issue ID | 1500193 |
Internal NHTSA # | 11131627 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 26/08/18 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have 2 issues to report on this vehicle 1) the truck has left us stranded twice and required a ride on a roll back (who knew a little 1/2 ton pickup is too big for most tow trucks). In both cases we had stopped at a traffic light on a slight incline or decline. Then when the light turned we made a right or left turn into a decline or incline and stalled out. The first time it happened i thought it was a clogged fuel filter, but didn't think to try priming the fuel system and restarting before replacing the filter. The next time it happened approximately 1000 miles later i poured 5 gallons of diesel in, primed the fuel system and it restarted. I then filled the tank and realized that there was about 5 gallons left when it stalled. This caused me to believe that the fuel was sloshing around the pump in scenarios as described. We later realized that the fuel gauge does not drop below a 1/4 tank and no low fuel lights appear. The truck was later diagnosed as having a faulting fuel sending unit. 2) the second issue is at 51k miles we had a major def emission system failure. The first event provided 500 miles of warning before the truck would not restart. It cost $2855 to replace a fault def tank/sensor. The second time only 1000 miles later we only had 200 miles warning and cost $716 to replace a nox sensor and module. In both cases we drove the trk to a dealer, but both dealerships refused to cover it under the 96month/80,000 mile "major emission comp warranty." i've have reported both issue to fca via their website. Nhtas/odi has my permission to release my name and contact information to fca to discuss specifics of this issue. |
Vehicle Mileage at Failure | 46000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALEXANDRIA, VA |
VIN pattern | 1C6RR7VM2ESXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |