Issue ID | 1540005 |
Internal NHTSA # | 11181543 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 18/02/19 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Vehicle fuel gage goes from full to empty once the gage reaches half a tank while driving. Vehicle is out of warranty with 69,000 miles and display reads fuel system failure engine the service light is on and vechicle eco mode will not operate. I proceeds to file a complaint with fiat chrysler autombiles on february 18 2019 case # 58020421 and was directed by them to take it to an fca certified dealership to diagnose the problem and call fca back with the results. The diagnotics should an active fault in the fuel sending unit and fcas responce back was since the vehicle is out of warranty i would have to pay for all the repairs. My main complaint is this is a reaccuring problem with their fuel sending units with many ram owners and all fca will tell you is take it to your dealership. $476. 00 later they replaced the old sending unit with the same oem part number that i believe is a faulty part and they will only warranty this part got 2 years. Fca needs to address this issue and if the company feels that it is not a safety issue and will not cover the cost of relacement that needs to be expressed to the customer when filing a complaint with them. |
Vehicle Mileage at Failure | 69000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CRYSTAL LAKE, IL |
VIN pattern | 1C6RR7GT9ESXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |