Issue ID | 1591184 |
Internal NHTSA # | 11243207 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 06/08/19 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 1500. While braking, the contact smelled oil and rubber burning. The contact stated that the brake pedal traveled to the floorboard and the vehicle barely stopped once he arrived home. The vehicle was towed to tallahassee dodge chrysler jeep ram fiat (3987 w tennessee st, tallahassee, fl 32304, (844) 280-9221) where it was diagnosed that the brake line collapsed. The failure caused the brake caliper to close down and destroy the rotor. The vehicle was repaired at the cost of $1,300 because the extended warranty had expired. The contact felt that the extended warranty was bogus, and he was mislead and lied to by the dealer. The contact felt that the dealer was very dishonest. The failure mileage was 27,387. *bf the $1,300 was the dealer's original estimate of repair cost. See enclosed final repair bill from the dealer. The old original flexible brake lines that went bad were of such poor quality they only lasted 27,387 miles. Anything as important as a brake line, it would seem to me, should last longer than that. The new flexible brake lines are only warranted for 12,000 miles or 12 months. We were fortunate we were in town driving and under when the brakes failed.*jb |
Vehicle Mileage at Failure | 27387 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | TALLAHASSEE, FL |
VIN pattern | 1C6RR6FTXESXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/05/14 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TALLAHASSEE DODGE CHRYSLER JEEP |
Dealer's telephone number | 850-576-4111 |
Dealer's city | TALLAHASSEE |
Dealer's state code | FL |
Dealer's ZIP code | 32304 |