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2014 RAM 1500 Steering Problems, Complaints and Defects

Issue ID	1219827
Internal NHTSA #	10763898
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	1500
Model Year	2014
File date	08/09/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	While driving to work on a smooth straight road, the emergency information screen in my gauge cluster started flashing and stated "service power steering" "service electronic brake system" "service electronic brake controller" "service transmission" it also stated to not shift to park as shifting may become inoperable once stopped. My power steering was gone, my gas pedal was inoperable and braking was very weak. I had to muscle the truck to the side of the road and slowly come to a stop and shifted into park. I turned the key fob to off and let it sit for a few minutes. When i tried to restart the vehicle it would not even attempt to turn over. Now, my key fob was also stuck in the ignition and would not turn to the off position to remove the key. I called chrysler roadside assistance and sat on hold for 55 minutes before the first person answered the phone. After 10-15 min we had a tow truck set up but that wouldn't be there for another 75 minutes. So from the time i called to when the tow truck actually arrived it was almost 2. 5 hours! Good thing it wasn't the middle of winter. They replaced the ignition module. That wasn't the problem. Then they thought it was the bcm. That didn't work as they now "only have communication with half of the vehicle". I'm still not sure what that means but that's where we are at day 7. I do not want this vehicle back. I do not feel safe driving it if the service department has no idea how to properly fix it or even know if they have properly fixed it with their guess and check methods. If i had been traveling at higher speeds or pulling a trailer when this happened, the outcome could have been disasterous! Or even worse if my wife had been driving in 4wd and lost power steering there is no way she could have pulled the vehicle over safely. Huge safety concern that i want no part of. This is on top of the 5+ recalls.
Vehicle Mileage at Failure	23000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HARTFORD, WI
VIN pattern	1C6RR7HT8ESXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2014 RAM 1500 Steering Problems, Complaints and Defects, Recalls and Failures

2014 RAM 1500 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?