Issue ID | 1489377 |
Internal NHTSA # | 11119770 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 07/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Power steering failure - in motion - on a city street - while turning. Vehicle is out of initial warranty (still under 100k mile) - but a major component such as power steering should not be failing at 83,828 odometer miles. The entire gear rack has to be replaced and the total bill was $2735. 85. Customer service has yet to provide any details explaining manufacturer life expectancy of the part. This vehicle is in excellent condition and well cared for - thus the subsequent phone calls to buy my vehicle from the dodge dealership. Yet, there is no acknowledgement that this part should not be failing at this early mileage or that they will help me. There was a wiring harness issue with this same vehicle that was resolved under warranty at approx 30k miles. My vehicle is paid for. |
Vehicle Mileage at Failure | 83828 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BRYAN,, TX |
VIN pattern | 1C6RR6NT1ESXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |