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2014 RAM 1500 Suspension Problems, Complaints and Defects

Issue ID	1219561
Internal NHTSA #	10763707
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	1500
Model Year	2014
File date	14/09/15
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	Reference odi #10715810 reference # 829794 i own a 2014 ram 1500 tradesman black express, i lodged a complaint in march 2015 regarding rapid and irregular front tire wear at only 7,035 miles. Then began the saga of trying to get suspension corrected. Front end alignment and tire rotation was performed at 7,035 miles, front end alignment was found to be out of spec. (this service was performed at an independent service facility.) at 9. 803 detected same wear pattern, alignment was in spec. By same independent repair facility. Ram customer care directed me to daytona dodge, another alignment was performed, however tracking on road was impaired. At 10,450 miles. Ram customer care directed me to flagler dodge where another alignment was performed, front end alignment was out of spec and corrected at 10,608 miles. Tire irregular tire wear continued, ram customer care suggested a four wheel road force tire balance, which i paid for at my own expense. Weight adjustment of 1/4 oz on three wheels and 1/2 oz on one wheel, no change in tire wear. Filed notice of defective vehicle with mfg. Mfg. Had their final attempt to repair at 13,019 miles. Checked under body for damage, none reported, test drove, normal tracking, ordered alignment, was found to be in spec. Had lemon law arbitration board hearing scheduled for 8/27/15, mfg. Filed amended answer to board 5 days before hearing asserting "no defense" and wished to enter private negotiations. Mfg. Is is not willing to negotiate fair settlement, attempting to short refund me $7,339. 00 on vehicle buy back. Mfg is trying to avoid having case heard before arbitration board, but is dictating settlement instead of negotiating. Presented mfg. With ultimatum, with deadline of 9/18/15, if not resolved it will be decided by arbitration board for settlement. If you are having same issue call me: 386-334-3769.
Vehicle Mileage at Failure	17167
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PALM COAST , FL
VIN pattern	3C6JR6AT7EGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C3CCBBB2CN283382 WDD1179081N284400 UU15SDAAC49491308 5NPDH4AEXDH282863 KMHJF21JPRU524439 JM1NA3533V0721864 1GBWGLCG5B1189925 U5YHN516ADL078782 1FTWW31R78EE07531 1FMFU20558LA10230 WDD2043472G285636 3C6TR5EJ9KG610275

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2014 RAM 1500 Suspension Problems, Complaints and Defects, Recalls and Failures

2014 RAM 1500 Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?