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2014 RAM 1500 Suspension Problems, Complaints and Defects

Issue ID	1637144
Internal NHTSA #	11300750
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	1500
Model Year	2014
File date	21/01/20
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	I have a 2014 dodge ram 1500 laramie limited with the air suspension option. I bought it 11 months ago. It was winter when i bought it, and on the test drive, i attempted to adjust the suspension level and immediately got the warning message that the air suspension needed to be serviced. They took it into their service bay and replaced the fuse, which temporarily resolved the issue. As the weather remained cold, however, i got the same message again, so contacted the dealer and took it back in. I ended up having to take it back in multiple times, with them "insulating a part of the system and updating the ecu". As the weather warmed up through the spring and summer, no issues. Fast forward to this winter, once the weather dropped below freezing, the service air suspension light came back on. I checked all fuses, and none were blown, which seems to be the common fault that causes this error message. I pulled them and replaced them to try to reset the system, and the system tried lower the truck, then raise it, to the point where it finally stopped with the front end completely lowered on the bump stops, and the back end in off-road 2. The height indicator stated it was in off-road 2, even at highway speeds, even though that height is not supposed to be able to be maintained at highway speeds. The system also continues to try to raise and lower on it's own, doing so for up to an hour at a time while driving. All that being said, the vehicle is back at the dealer for repairs, even though the forums i've found state there is currently not a permanent solution from fca. This appears to be a widespread problem in any climate that drops below freezing after doing some research online, resulting in damage to vehicles and loss of control of the vehicle in some instances. I hope no one has to lose their life in order for this to demand a resolution from fca.
Vehicle Mileage at Failure	96000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FREMONT, NE
VIN pattern	1C6RR7PT6ESXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KL1ZA5CS7MB322926 XTA211440C5074773 Y6L2107005L023000 1HD1GHL18WY316659 WDB4633492X318454 JTHFF2C24F2532753 JTNADADBX0J016951 1FAFP42X13F394526 KNAC381CPN5038051 JM1BJ2224X0126887 JTDKARFP0J3094072 TMAD251UAEJ152306

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2014 RAM 1500 Suspension Problems, Complaints and Defects, Recalls and Failures

2014 RAM 1500 Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?