Issue ID | 1465707 |
Internal NHTSA # | 11092453 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2014 |
File date | 07/05/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Driving to work 5/7/18 truck was running fine with no cel's, alarms, warnings or anything out of the ordinary just a normal drive as usual and this is my daily driver. I approached the intersection to turn right came to a stop there was no oncoming traffic so accelerated to turn onto highway feeder when i heard a weird sound and felt the truck decelerate. I pushed the pedal a little harder and noticed no change in speed rpms were dropping as well as boost gauge i looked in the mirror and saw a trail of smoke and began making my way to the shoulder of the road. While making my way to the shoulder smoke began coming into the cab of the truck and the engine died, i put the truck in park and popped the hood latch when i opened the hood there was a small fire on the back of the motor on the passenger side near the egr and turbo. Immediately closed the hood grabbed a bottle of water from the cab opened the hood and extinguished the flame. Truck was towed to local dealership who began looking at the truck and said it appeared the egr got hot or there was a short in the wiring system. I contacted ram to verify my 5y/100,000m warranty as well as the extended warranty that i purchased they then turned me over to fiat-chrysler who said they were assigning a special investigator to look at the truck and has ordered the dealership to stop all work until investigation is complete which could take 4 weeks. Fiat-chrysler is also refusing to provide a loaner or rental even though they are the ones who wanted to assign a special investigator. Dealership was far enough along in teardown before fiat-chrysler stopped work that i was able to obtain the following pictures with the plastic cover removing showing the melted and burned wiring harness up against the egr and manifold. |
Vehicle Mileage at Failure | 67082 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SANTA FE, TX |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |