Issue ID | 1673345 |
Internal NHTSA # | 11338371 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2017 |
File date | 12/06/20 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns 2017 ram 1500. The contact received recall notification for nhtsa campaign number:19v757000 (engine and engine cooling). However, the parts to do the repair were available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer lynch chevrolet of mukwonago (280 e wolf run, mukwonago, wi 53149) was contacted and stated the parts were on backorder for the recall remedy. The manufacturer was not notified of the issue. The contact stated that several months after he received the recall notification, the vehicle stalled while driving at an unknown speed. The contact was able to pull to the side of the road and turn the vehicle off. An upon opening the hood the contact noticed flames around the engine cords and wire. The contact stated he was able to extinguish the fire himself with water. The vehicle was towed to lynch chevrolet of mukwonago for diagnostic testing and repairs. The failure mileage was approximately 58,000. Part distribution disconnect. |
Vehicle Mileage at Failure | 58000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | EAGLE, WI |
VIN pattern | 1C6RR7NM9HSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |