Issue ID | 1623024 |
Internal NHTSA # | 11286316 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2017 |
File date | 08/11/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 ram 1500. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who found failure codes: p0402 and p20ee. The failure recurred and the contact was informed to call the dealer. The contact was unaware of nhtsa campaign number: 19v757000 (engine and engine cooling). The vehicle was taken to wilson motors (541-286-7610, located at 425 n w buchanan, corvallis, or 97330-6253), but the parts were not available for the repair. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 39,500. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 39500 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | PHILOMATH, OR |
VIN pattern | 1C6RR7VM3HSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |