2017 RAM 1500 Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for RAM 1500 2017 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your RAM 1500 2017 engine and complaints other owners have filed.
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2017 RAM 1500 Engine Problems, Complaints and Defects

 Issue ID1654848
 Internal NHTSA #11319980
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model1500
 Model Year2017
 File date31/03/20
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemMy truck, 2017 ram 1500 ecodesiel, has been loosing coolant and i located the recall on the egr cooler, nhtsa recall 19v-757. On 3/31/2020, i contacted glockner dodge dealer in ashland ky. They told me the recall was a computer flash update and they would not replace the egr cooler. I then contacted fca us, recall department after i spoke to the dealership. Told her the issue i was having and was told, if i was having egr cooler issues the dealership could repair and/or replace in accordance with the recall. Then she told me to get my truck to a dealership to have them look at it. I contacted pure country dealership in grayson ky. I took my truck to them on 4/1/2020 at 0900. End result, receipt shows no external leaks found but may be related to recall. However, i'm told that a replacement part is not available. I contacted fca us, recall department again. Now i'm told that there is no replacement part available and they don't know why the previous rep told me that the dealership could fix it. They say my claim is submitted to a specialist for review. My fca us claim number is76030552. 1) why have a recall if it cannot be fixed? 2) it has been approximately 6 months since the recall was issues, and still no viable solution to the problem? 3) fca us admits that vehicle fire can occur due to egr defect. So i'm driving around, what a time bomb. 4) who is responsible if a fire would occur and my children are injured? 5) apparently, fca us sold vehicles to us customers that they cannot fix. 6) how long will nhtsa permit these vehicles to be on the road, safety hazard of fires? Or how long will nhtsa give fca us to fix the issue? Is it optional for fca us to comply with the recall or not?
 Vehicle Mileage at Failure58000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCATLETTSBURG, KY
VIN pattern 1C6RR7LMXHSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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