2017 RAM 1500 Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for RAM 1500 2017 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your RAM 1500 2017 structure body and complaints other owners have filed.
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2017 RAM 1500 Structure Body Problems, Complaints and Defects

 Issue ID1594588
 Internal NHTSA #11245690
 ManufacurerChrysler (FCA US LLC)
 BrandRAM
 Model1500
 Model Year2017
 File date20/08/19
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemNoticed a smell for a few months now consistent with wet and moldy carpet after it rains. I noticed under my back seats in the storage compartment that there was stagnant water puddling up. Brought my vehicle to a mechanic shop in coral springs ( dr. Brakes w/ mike.) and had the vehicle diagnosed for a fee. Found out that the rear glass with the operable window was leaking down the passengers side, wetting the back insulation going down to the carpet flooring, and finally into the storage compartments. I called cooperate in regards to this issue and the first rep was professional and assisted me with a "good will" claim being that this is my first dodge vehicle and even insisted on my brother purchasing one (which he did, 2019 ram sport orange in color). The rep helped me schedule an appointment for the vehicle to be diagnosed and repaired. When i get to the arrigo dodge, chrysler, jeep in tamarac fl for my appointment on thursday aug. 22, 2019, my service professional terri, claimed that the case was opened and closed that 2 days before on tuesday and he didn't know why but she asked her director of the service department is they're were anything else and he told her no and walked away from me. Called corp again, spoke to travian, who was very unprofessional and ended up with me on hold for 11mins only to hang op on me instead of transferring me to someone else. This is a very unprofessional cooperate operation and from someone telling you one thing and changing their mind with out any consideration for me as the vehicle owner asking for help with a situation that had nothing to do with me, nor the time i took off from my job to get to the dealership. This situation makes me very unhappy to have purchased a 2017 dodge ram, crew cab, big horn if i had any idea customer service would treat me this way, i would of went to rick case, where they care for customers.
 Vehicle Mileage at Failure53000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLAUDERHILL, FL
VIN pattern 1C6RR6TTXHSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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