Issue ID | 1630036 |
Internal NHTSA # | 11291492 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2018 |
File date | 24/10/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hernstein chrysler dodge jeep (located at 133 marietta rd, chillicothe, oh 45601, 740-773-2200) and was informed that the part was not available. The dealer diagnosed that the vehicle had micro fractures in the egr. The dealer advised the contact not to park the vehicle near his home due to it being at a high risk of catching fire because of the fractures in the egr. The manufacturer was made aware of the failure and provided a case number. The manufacturer also informed the contact that they were unable to provide a loaner vehicle. The approximate failure mileage was 26,000.*dt consumer stated that the vehicle was taken to dealer on 10/24/2019. Manufacturer issued a recall and informed consumer that parts to fix the issue would not be available until june 2020. *dl |
Vehicle Mileage at Failure | 26000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | CIRCLEVILLE, OH |
VIN pattern | 1C6RR7GM1JSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 25/07/18 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | WETZEL'S CHRYSLER |
Dealer's telephone number | 765-598-4273 |
Dealer's city | EAST RICHMOND |
Dealer's state code | IN |
Dealer's ZIP code | 47374 |