Issue ID | 1722765 |
Internal NHTSA # | 11394831 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2018 |
File date | 22/01/21 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The radio screens are delaminating causing the buttons to be activated while driving. The radio controls many aspects of the truck. Climate control, hill start assist, headlights on with wipers, even defrost for the windshield , etc. While you are driving the radio scrolls through all the settings turning them off and on at random so you never now how it is set. It will turn the heat on high, turn off the windshield defroster. It seems to be a known problem with all fca vehicles that use this style radio. Jessica from fca customer care said they will not help replace this radio once past the 36,000 mile warranty even thought the vehicle is still within the 3 year warranty period. There needs to be a recall to fix these defective radios, it is $1,700 for a new radio and beyond most people's ability to replace out of pocket. So i will have to continue to drive this vehicle as is, unless a recall is issued. Thank you for your time. |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MELBOURNE, FL |
VIN pattern | 1C6RR7TT7JSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |