Issue ID | 1080204 |
Internal NHTSA # | 10605735 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2010 |
File date | 23/06/14 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | In march 2014 we received a recall notice for our dodge ram 2500. We took the letter to our local dodge dealer, marshall motors, in salina, ks to verify that our vehicle needed the repair work indicated. The employee said it did and that she would keep our notification letter and a phone number and call us when the part came in to schedule an appointment. We've waited and waited and i called again on june 23, 2014 and was told that the part/parts needed were still on back order from chrysler and they would call us when they received them to schedule an appointment. I find this ridiculous as it has been 3 months since we received the first notice of recall. If there is indeed something that needs fixed on our vehicle we feel it needs to be taken care of for the safety of our family. What happens if this part does cause an accident while we're waiting for the back ordered part? Concerned and frustrated. Thank you. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BENNINGTON, KS |
VIN pattern | 3D7UT2CL1AGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 03/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
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DoT tire identifier | |
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Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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