Issue ID | 1422983 |
Internal NHTSA # | 11044697 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 28/10/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 2500. The contact received notification of nhtsa campaign numbers: 15v460000 (seat belts, air bags), 15v459000 (air bags), 15v541000 (steering), and 17v302000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While the vehicle was parked on an incline, the contact closed the front passenger door and the passenger air bag and passenger seat air bag deployed without warning. Also, the passenger and driver side seat belt pretension locked and damaged the seat belts, rendering them inoperable. The contact took the vehicle to the lakeland chrysler dodge jeep ram dealer (2875 mall hill drive, lakeland, fl 33810; 863-687-2501) who stated that there were five recalls on the vehicle. The dealer stated that they would repair the vehicle per nhtsa campaign number: 15v460000 (seat belts, air bags), but not the collateral damages. The vehicle had not been repaired. The manufacturer was made aware of the issue and opened an investigation; however, the matter had not been resolved. The approximate failure mileage was 77,800. Parts distribution disconnect. |
Vehicle Mileage at Failure | 77800 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WIMAUMA, FL |
VIN pattern | 3C6TR5DTXEGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |