Issue ID | 1506596 |
Internal NHTSA # | 11141630 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 25/11/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On thanksgiving day 11/25/17 at 69,988 miles my ecu-pcm (electronic control unit-power control module) computer started throwing "check engine" light codes erratically "service air bag"installing new 16 spark plugs, new fuel injectors,new mass air flow sensor, codes for check brakes, new 8 ignition coil packs, new gates gas cap too. I had to tow it 125 miles from albuquerque, new mexico to my hometown of las vegas,new mexico via aaa last december 17th 2017 after attending my youngest son dalan's bs degree graduation ceremony from university of new mexico. I pretty much parked it for 9 months off and on it'd go 50 miles, then 28 miles , then 1,500 miles, now i have 72,300 miles on it with it throwing codes and driving me and my mechanics crazy whereas i've already spent now >greater than $1,500 so far playing cat/mouse re-setting codes over and over due to the malfunctioning ecu-pcm computer. All my repairs so far to no avail due to the computer ecu-pcm needs a new unit! It has a dealer sticker under the hood in fading permanent sharpie marker indicating numbers that the ecu-pcm computer has already been replaced with a substitute one for whatever reason. I am taking my truck in to lithia santa fe, new mexico on october 30 2018 in 10 days re:2 outstanding recalls. I'm going to ask head mechanic james valdez to replace the ecu-pcm with a new one i pay $543/ month payment to useagle fcu for not being able to use it and i owe $30,000 left on this pos! It has been averaging averaging 6 to 9 mpg for god's sake! Because of this malfunctioning code issue. I reset the codes constantly-my mechanic lives 7 houses away i drive it when it doesn't throw codes. It's almost 11 months it has been nothing but a costly irritating pain in my behind with me only being able to put 2 000 miles & lithia sf,nm warranty administrator paulina sena ignores me not returning messages help me! |
Vehicle Mileage at Failure | 69900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAS VEGAS, NM |
VIN pattern | 3C6TR5DT5EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
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Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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