Issue ID | 1542804 |
Internal NHTSA # | 11183730 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 01/10/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I noticed the doors were not unlocking on the first try or at all with the key fob. I tried 3 different key fobs and the results were the same. Sometimes only the driver side opened and sometimes not at all. The same went for locking the doors. They would make a sound to lick but they would not activate the locking mechanism. I would have to use the key to manually unlock the driver door and then try to rapidly tap the unlock button inside the door. It would work sometimes. Other times i would manually pull on the stem to open the passenger doors but if you tried to unlock them unsung the electronics first, they would be stuck in this half way position and would not be able to be pulled up to unlock the passenger door. When the doors could not be locked using the electronic locks then the door stem would have to be pushed down on all doors. The problem was that unlocking with a key after triggered the alarm and it would not stop until an unlock signal was sensed. This took pushing the fob endless times. Sometimes without success. The real danger of this presented itself when we stopped driving and had to rapidly exit the vehicle due to emergency. The doors would not unlock. The door handles would not work on the passenger doors trapping my 3 kids in the back seats. I could not manually pull on the stem hard enough to open the doors. Fyi, the manual child locks were off. This incident scared me thinking if there was a fire or roll over and we couldn |
Vehicle Mileage at Failure | 140000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LA CRECENTA, CA |
VIN pattern | 3C6TR5MT3EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |