Issue ID | 1686083 |
Internal NHTSA # | 11352009 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 05/08/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Please refer to tracking number 11348377, you assigned that to my original complaint with no feedback or updates. Now you have issued recall number 20v043000 which addresses the exact same problem in my initial complaint/concern. The real problem that ram wont tell you is that when the seperator plate in valve body fails, the hydraulic pressure goes places its not supposed to causing accumulator pistons to activate at wrong times causing catastrophic failure as i experienced while driving at only 57k miles. As i previously stated in original complaint, this faulty plate in valve body has existed for many years with numerous costs from many customers. It is my opinion that i highly recommend you folks engage with ram and justify extending this recall to at least the 2014 model year with repair cost reimbursed to original owners. This failure lead to a cost of $4700 including warranty that i should not have had to pay had ram been more consumer minded all these years. Perhaps not enough people have complained about this particular problem but this definitely needs more attention applicable back to the 2014 model year if not earlier. Thank you |
Vehicle Mileage at Failure | 57000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLORADO SPRINGS, CO |
VIN pattern | 3C6UR5CLXEGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |