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2014 RAM 2500 Service Brakes Problems, Complaints and Defects

Issue ID	1258303
Internal NHTSA #	10823635
Manufacurer	Chrysler (FCA US LLC)
Brand	RAM
Model	2500
Model Year	2014
File date	01/02/16
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	My 8,000lb trailer will not slow down even after adjusting and checking all 4 electric brakes. F-150 hooked up to same trailer in same condition will stop the trailer very fast. Many people are having this issue. See below: continental makes the itbm for chrysler to chrysler's requirements. Itbm was redesigned for my13 and was used in 2013 and 2014 production which had a newly designed electrical architecture introduced for the 2013 model year. The new architecture changed the traditional brake switch signal and made it impossible for after market trailer brake solutions until the after market developed an interface cable. Chrysler again changed the brake signal back to traditional signaling but for an unknown reason (and also undocumented), designed a 70% maximum output from the itbm at speeds below 30mph. What makes this move more mysterious is the manual slide on the itbm, typically used to set the gain of the itbm's output, will not put out maximum braking, but is also limited to the 70% rule making setting your gain impossible as instructed by the owners' manual. We are all waiting for something to happen from chrysler, all that is needed is a software update. I was told by chrysler, if a change was made, it would be introduced in the next ram hd refresh now scheduled for 2019. That was before more noise about this issue. Depending on what voltage your trailer's brakes require for forceful stopping determines if you will see the 70% rule issue. For example, my montana needs 10. 5 volts for a forceful stop, i'm out of luck. My utility trailer only need 6 volts, no problem, just difficult setting the gain.
Vehicle Mileage at Failure	15000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ROCK SPRINGS, WY
VIN pattern	3C6UR5CL4EGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1G6DM56T050175296 3C4PDCAB8KT764060 1HD1KEL18FB653252 JHLRD77404C206348 ZFF82WNT0H0224403 WP1BA2AY1LDA46356 VF37JHNZ6GJ791912 SALWA2AE6MA752436 JTHCH96S360003176 KNAFT4A20A5142505 1FMCU9GD9HUB19969 WDDGF3BB9DF954168

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2014 RAM 2500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2014 RAM 2500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?