Issue ID | 1261082 |
Internal NHTSA # | 10825701 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 10/08/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 2500. The contact received notification of nhtsa campaign number: 15v541000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair appointment. The dealer did not indicate if the contact would be placed on a waiting list for months and did not provide a follow-up call. The manufacturer was unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/14/16*lj updated 05/25/18*jb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | MOTT, ND |
VIN pattern | 3C6UR5NJ8EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/05/14 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |