Issue ID | 1262090 |
Internal NHTSA # | 10836501 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 15/09/15 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 2500. The contact experienced a power steering failure months before being notified of nhtsa campaign number: 15v541000 (steering). The contact stated that the steering wheel was loose and continued to randomly veer to the left without warning. The contact had to constantly apply force to ensure the steering wheel was stable while the vehicle was in motion, as well as when hauling a trailer. The contact called more than two dealers to try to get the vehicle repaired. The vehicle was taken to the dealer for an alignment. The vehicle was taken to the dealer five more times, but a permanent remedy was not provided. The vehicle was not repaired. Three dealers stated that the parts were not available to schedule the recall repair for nhtsa campaign number: 15v541000 (steering). The dealer indicated that they inspected the vehicle and the part was not available. The manufacturer was notified of the failure and provided no solution. The contact was unable to drive the vehicle, which was parked for longer than a month. The approximate failure mileage was 120. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 120 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ST LOUIS, MO |
VIN pattern | 3C6TR5DT8EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |