Issue ID | 1275809 |
Internal NHTSA # | 10855207 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 13/04/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | In the 2014 ram 2500 the steering drag link nut that adjust the steering wheel comes loose and will over time cause the steering wheel to loose its position from center. The steering link is badly designed and allows for the steering to go off center causing the truck to turn very hard right, to compensate the steering wheel needs to be held in the 10-11 o'clock position to drive the vehicle straight. The steering and alignment can straighten the wheel, but over time the lock nuts come loose and the truck will turn hard right. The dealerships do not know how to fix t the problem after several service appointments and ram customer care doesn't know about this problem and are non responsive to the issue. This problem has been going on for ~10k miles. |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CYPRESS, TX |
VIN pattern | 3C6UR5NL8EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |