Issue ID | 1332343 |
Internal NHTSA # | 10924463 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 14/05/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Steering rod adjusting nuts continue to come loose has been to the dealer three times and going back to the dealer next week for the same problem this issue started in may and has not been resolved before the third visit i contacted chrysler and received a case number was told to take it to the dealership and the dealership kept the vehicle all day told me they realigned the front and tightened up the adjustment nuts should be good to go; that was 7 weeks ago noticed that the steering was getting loose again took it to the dealer today was told to come back on monday so they can look at it again; i told them there must be an issue with that rod or adjustment nut for this to keep happening and talked to the general manager he agrees there must be an issue; chrysler and the dealership is aware of this problem and they should find a solution and fix it or consider a recall this is a dangerous and safety issue this truck only has 15580 miles on it. This safety issue was first noticed when the steering wheel was off center the truck had 12320 miles on it at this time; one another note i had made a complaint about the front tires wearing on the edges and was told that these trucks are just hard on tires which now i believe is a mechanical issue partly by the steering and front end; if this issue is not corrected i'm considering a lemon law attorney has my next step, but due to this being what i consider a safety issue nhtsa should be nofied before someone has a serious accident |
Vehicle Mileage at Failure | 12320 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FORT WORTH, TX |
VIN pattern | 3C6UR5GL2EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |