Issue ID | 1384117 |
Internal NHTSA # | 10994485 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 03/06/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 2500. While the contact's husband was driving 60 mph, the vehicle hit a bump in the roadway and inadvertently veered to the right. The vehicle crossed over three lines of traffic until it came to a stop on the side of the roadway. There were no warning indicators illuminated. The vehicle was taken to pamby chrysler jeep dodge ram (located at 665 danbury rd, ridgefield, ct 06877 (888) 620-0047) where it was diagnosed with a loose bracket that pulled the nut inserts out of the frame. The vehicle was not repaired. The contact stated that the vehicle was taken then taken to danbury chrysler dodge jeep ram located at 100b federal rd, danbury, ct 06810, (203) 730-5737 where the diagnosis was unknown. The contact stated that the vehicle was serviced per nhtsa campaign number: 15v541000 (steering). The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 89,900. |
Vehicle Mileage at Failure | 89900 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SANDY HOOK, CT |
VIN pattern | 3C6UR5CL9EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |