Issue ID | 1271068 |
Internal NHTSA # | 10851475 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 16/03/16 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ram 2500. Immediately after the vehicle was repaired according to nhtsa campaign number: 15v541000 (steering), the steering wheel became difficult to turn while driving various speeds. The contact had to apply force to the steering wheel in order to turn the vehicle. In addition, the vehicle failed to stay in position and the contact had to steer the vehicle in excess to keep the vehicle straight. The vehicle was taken back to the local dealer where it was diagnosed that it needed to be aligned. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer who diagnosed that the c clamps needed to be re-attached to the vehicle. Upon inspection, the contact noticed that the remedy parts for nhtsa campaign number: 15v541000 (steering) had been removed. The vehicle was taken to another dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failures. The failure mileage was 25,000. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOORE, OK |
VIN pattern | 3C6UR5CL6EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |