Issue ID | 1158430 |
Internal NHTSA # | 10683517 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 18/08/14 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | While traveling on milled pavement at 60mph the truck hit a bump and began to 'death wobble' causing the front axle to make contact with multiple suspension parts. The truck continued to wobble violently as i slowed, once i hit 30mph the truck stopped wobbling. The truck ever since has had a highway speed vibration that shakes the whole cab and seats. I photographed areas of contact 1. Front differential cover made contact with the track bar mount. 2. Trackbar on passenger side made contact with spring holder. 3 passenger side trailing arm made contact with the frame. Dealership immediately stated there was no defect with the truck, and reluctantly changed the steering stabilizer. The truck continues to vibrate and after a swap of all four firestone tires under warranty the vehicle still has a vibration that ram refuses now to work on. I have inspected the driveshafts myself and videoed what appears to be about 1/8'' runout and the dealership stated if i attempted to have the driveshaft inspected by a 3rd party my warranty will be voided. The vehicle has been in the shop about 48 days since august and has not been fixed. |
Vehicle Mileage at Failure | 2500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CHAPLIN, CT |
VIN pattern | 3C6UR5CL0EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |