Issue ID | 1616482 |
Internal NHTSA # | 11278357 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 01/11/19 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Uconnect problems. I keep getting a service message 911 contact dealer because i'm not getting a single to gps and i can't use the phone through uconnect which is a big safety issue. How could a first responder find me and my family if the truck flipped in a rural area without it being able to locate us with gps and phone. Uconnect also did an update which now it doesn't even work out all ! My backup camera doesn't work ( huge safety concern). I cant adjust any of my controls on the whole unit. Heat/air, radio,phone absolutely nothing. Called uconnect they said take it to dealer. Now dealer says i need a new unit. I'm of course expected to pay for this, which i'm not. Everything was perfectly fine until uconnect did this update. This is unacceptable for a 35k dollar truck. Not to mention all. The other issue's i've got with it. It's a 60k dollar truck now from all the repairs i've made. Which includes 5k just in the front suspension |
Vehicle Mileage at Failure | 128900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WOODSTOCK, GA |
VIN pattern | 3C6UR5DL2EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |