Issue ID | 1417183 |
Internal NHTSA # | 11039495 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2014 |
File date | 22/10/17 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I noticed my steering wheel was off center. Also the electronic stability control system was going off repeatedly. I took it to a dealership for inspection and they found no "codes" in the computer and could not get the esc to go off while driving. They neglected to notice my steering was off center. They said nothing was wrong with the vehicle and to just turn off the esc and if it went off again to stop and turn the truck on and off again. I had the wheels aligned thinking this was the problem. The truck seemed sensitive while driving over bumps in the road but i didn't realize the issue. A few days later while driving on the interstate at 70 mph the truck began to shake violently and would not stop until i reduced the speed to 20 mph. It was extremely dangerous and hard to drive or steer while it was shaking. It did this again 3 more times. I kept the speed at 55-60 mph and was able to get the vehicle home without incident. I took it in to the dealer the next morning and they drove it barely a mile and the steering almost completely failed. I could have had total steering failure and lost control of the vehicle. My truck has approximately 64,000 miles it is 3 years old and it has never been wrecked. |
Vehicle Mileage at Failure | 64000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OCALA, FL |
VIN pattern | 3C6UR4JL0EGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |