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2018 RAM 2500 Unknown Or Other Problems, Complaints and Defects

Issue ID	1714708
Internal NHTSA #	11386079
Manufacurer	Chrysler (FCA US, LLC)
Brand	RAM
Model	2500
Model Year	2018
File date	02/01/21
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I purchased the trucks used from a dealership rick hendrick in fayetteville, nc. In march of 2019. It only had 20,000 miles on it. Issue one was they sold it to me with parts that void warranty per chrysler and this was not disclosed up front. Main problem i had to threaten to sue in order to get money back to get tires with the correct class rating as i could not tow with it. Next issue was they would not warranty bad wheel bearing or breaks at 37000 miles which per them was due to a lift kit. There is no lift kit on the truck but someone install a leveling kit. Dodge also performed a warranty recall on the truck after it was purchase which is the d truck drag link. It has since come undone and there is no correct fix for this or solution to this problem. No one else will touch the issue or resolve it when checking alignment. Now my steering wheel is way off by roughly 30 degree from center and the truck is hard to drive on highway. I have taken it in to have dodge redo this work and now they refuse to do it and want me to go for a week without my truck which i can not do while they investigate and figure our what needs to be done. Currently they are not offering me another vehicle to drive. I've taken the truck to other auto repair place and no one will work on this due to recall. Dodge has to do this and make it right its not my fault and the truck is not safe to drive but i have no choice as i have nothing else to drive for work. In short the steering is very lose and if this d link comes any loser it could cause the truck to crash and me to lose control with out me doing anything but driving normal on highway. Please help what chrysler and dodge are doing to be is wrong. I just want my truck to work right its only a 2018 and i have paid good money for everything to get correct and it still is not. You can pull everything on truck in car fact reports.
Vehicle Mileage at Failure	87000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WILLOW SPRING, NC
VIN pattern	3C6UR5PL3JGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3FAHP0GA3CR369992 WDB2200631A460029 1FTZR45E44PA97676 WDD2074031F240374 1C4RJFBT2HC678581 WDBNG75J8YA051360 KMHCN4ACXAU423706 3AKJHHDR3MSMN9710 VF17RBF0A56334296 1HGCS2276BA600291 WVWZZZ16ZJM010745 WDB2010231F718959

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2018 RAM 2500 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2018 RAM 2500 Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?