Issue ID | 1648978 |
Internal NHTSA # | 11315605 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2019 |
File date | 01/03/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | While in motion on highways and city streets, the uconnect 4c nav system will freeze, reboot or malfunction preventing control of the stereo volume (cannot turn down or off), prevent management of towing settings, disables controls for seat and steering wheel heating (cannot turn off or change preferences), obstructs bluetooth call management, disrupts vehicle navigation systems and blocks climate control management. It also visually distracts the driver by repeated flashing a large screen on and off with no ability to turn off or disable it and creates an inhospitable environment for safe driving. Here is a video that shows this behavior: https://www. Dropbox. Com/s/mqliwexmqqmcsvf/img_4208. Mov? Dl=0 |
Vehicle Mileage at Failure | 9500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TRUCKEE, CA |
VIN pattern | 3C6UR5FL8KGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |