Issue ID | 1655888 |
Internal NHTSA # | 11320763 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2019 |
File date | 14/11/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2019 ram 2500. The contact received notification of nhtsa campaign number: 20v036000 (power train). The contact stated while driving at an unknown speed the transmission failed without warning. The vehicle was towed to john elway's claremont chrysler dodge jeep ram (620 auto center dr, claremont, ca 91711) where the vehicle was diagnosed with transmission failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 4,048. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 4048 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SANTA ANA, CA |
VIN pattern | 3C6TRVDG8KEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |