Issue ID | 1594313 |
Internal NHTSA # | 11245738 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 2500 |
Model Year | 2019 |
File date | 26/07/19 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | My 2019 ram 2500 limited has the forward collision warning system, however, the system does not function as sold or intended. I have taken the vehicle to multiple dealerships in an attempt to resolved the issue, however neither the dealerships nor fca has any idea how to resolve. Fca customer service believes it may be software related, but currently has no idea when/if a solution will arise. Currently the vehicle sensors do not seem to function at all, and the vehicle absolutely could not prevent a forward collision if required. All advertising and owner's manual documentation state the vehicle can and should be able to prevent a forward collision, and i believe this misrepresentation could prove hazardous to both vehicle owners and other drivers on the road if the system does not function as advertised on both the internet website for ram trucks, or the owner's manual provided with these vehicles. |
Vehicle Mileage at Failure | 5350 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | RIVERTON, UT |
VIN pattern | 3C6UR5SL2KGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |