Issue ID | 1622693 |
Internal NHTSA # | 11283032 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2020 |
File date | 13/11/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On november 13, 2019 at 6:00pm pst while traveling 70mph westbound on interstate 90 at the sr18 interchange the vehicle experienced multiple serious safety defects and major systems failures due to loss of electrical power. Light conditions were nighttime, traffic was light, weather was clear. Electronic failure messages began to appear on instrumentation panel approximately 20 minutes prior to the total electrical failure: navigation, stop/start, climate control, uconnect, sirius radio, adaptive cruise all ceased function with no driver ability to control these systems well prior to the total shutdown. At total shutdown, with the vehicle still traveling at 70mph, the following additional events simultaneously occurred: 1. Total failure and complete loss of power steering, 2. Total failure and complete loss of power brakes, 3. Total failure and complete loss of headlights, turn signals, and hazard lights 4. Total failure and complete loss of all dashboard and u connect instrumentation, 5. Total failure and complete loss of all steering column and dashpanel controls 6. Total failure and complete loss of adaptive cruise control, 7. Total failure and complete loss of electronic lane assist. 8. Total failure and complete loss of electronic parking brake this ended with the vehicle being safely pulled to the shoulder of the freeway. When stationary, the vehicle lost nearly all power; there was just enough remaining power to randomly illuminate displays and uconnect in arbitrary flashes; giving the dashpanel the appearance of a nightclub. The vehicle was then towed to the selling dealer. |
Vehicle Mileage at Failure | 737 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MERCER ISLAND, WA |
VIN pattern | 1C6SRFHTXLNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |