Issue ID | 1726677 |
Internal NHTSA # | 11397598 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | RAM |
Model | 1500 |
Model Year | 2020 |
File date | 17/07/20 |
Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGE |
Product type code | VEHICLE |
Description of the problem | I was driving on i-15 between cedar city, ut and st george, ut. Driving approx 75mph when suddenly traffic was stopped in front of me in both lanes. Applied brakes with absolutely no results. Drove off of paved portion of highway to avoid hitting stopped cars. Vehicle had less than 500 miles on it and i had owned it for 3 days. Finally got vehicle stopped approx 3/4 mile down the road. Approx $1700 damage to vehicle. Approx 5 months later i pulled into u. S post office to park. Brakes again failed and i hit brick building at approx 5mph or less. Approx $5000 damage to vehicle and uncertain of dollar damage to p. O. Building. Three days later i pulled into ma parking lot, brakes failed again. I was able to avoid any parked cars, mainly because parking lot was almost empty. I was able to use emergency brake to stop it. The following monday i took it to stephen wade dealership. They had it for 5 days, checked for codes, drove it approx 8 miles and told me to come get it. They could find nothing. Factory customer care told me to take it back to dealership. Called for appt and was informed that due to safety problem and accident, they would not touch it. Called ram customer care back, told them dealership refused to look at it. Customer care said to take to another dealership. Next closest dealership is over 120 miles away. They said dealership has right to refuse to work on it and then told me that ram factory tech gave orders not to touch it. Now i have a ram truck with brake problems that neither local dealership or factory tech will accept to work on. I have a $70,000 msrp, 5,400 lb "paper weight". No help from factory. Truck does not have 4,000 miles and apparently the factory warranty is worthless. |
Vehicle Mileage at Failure | 500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WASHINGTON, UT |
VIN pattern | 1C6SRFHT1LNXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |